Service Provider Guide

How service providers deliver agentic capabilities to their customers.

As a service provider, you sit one layer above organizations. As a service provider, you serve the organizations themselves, and enable them to deliver agentic capabilities to their organization users.

Becoming a service provider requires an agreement. Reach out to [email protected] to get started.

What you can offer

How service providers fit in

A service provider adds a layer above the organization structure:

LayerWhoExample
Service providerYouA banking software provider
OrganizationYour customersA retail bank that uses your software
Organization userEach organization's customersThe bank's account holders

Set up your customers

You facilitate onboarding for each of your customers. Each one onboards as a standard organization: an agent platform with a designated administrator.

Point each organization to the Organization Guide, and to the guide for its shape:

  • Agent provider, if its organization users consume resources. (TODO: for example, transfer money, buy shoes)
  • Resource provider, if its organization users provide resources. (e.g. enable the transferring of money, sell shoes)
  • Both, if it's a marketplace.

You choose how to facilitate each setup. You can complete it on the organization's behalf, or give its designated administrator the credentials to complete it themselves.

Next steps


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